Our customer service team ensures that each order is handled discreetly and delivered as quickly as possible. Please contact us if you have any other particular delivery-related concerns not covered here.
Our Delivery and Packing Fees
We deliver steroids to Sydney, Melbourne, Brisbane, Adelaide, Perth, Darwin, and other major Australian cities within 5 to 15 days.
Deliveries to remote towns and Australian territories can take up to 20 days to arrive.
We also deliver steroids internationally.
Customers from the USA, Canada, Britain, and continental Europe and Asia can expect their order within 7 to 17 days.
Steroid deliveries to all other countries can take up to 20 days to arrive.
We have no minimum order fee, but all orders are charged a $30 delivery and packing fee.
We use a standard-sized envelope for all deliveries, and we may need to send multiple envelopes if your order is too large, but at no extra cost to you.
The Status of your Delivery
Orders are sent straight from the manufacturers’ facilities located throughout Europe and Asia.
To see if your package is still being packed, ready to be despatched, or has already left the warehouse, enter your order number and email address here:
Tracking your Delivery
Within 2 to 5 days after you’ve paid for your order, your tracking code will be made available here
You may track your delivery here if it’s destined for another country, or while it is making its way from the manufacturer’s warehouse to the Australian border.
Here’s where you can keep track of your delivery within the US once it has cleared US customs control.
If you notice that your order seems stuck at the same depot for 3 to 5 days, please don’t be alarmed. This usually happens while your package is awaiting import clearance by the Australian Border Force.
If, however, the tracking website indicates that your order hasn’t moved for the past 10 days, please contact us right away, and we’ll look into it as soon as possible.
You can also provide this tracking code to your local Australia Post branch to get more details about the status of your delivery.
When to expect your tracking number:
When your products are collected from the manufacturer’s warehouse by the delivery service provider, they are routed to a central regional logistics hub in the originating country where they await customs export permission. The tracking code is supplied only when it has been cleared for export, which might take up to three business days.
Please contact us if you have not received a tracking code after 3 business days.
Potential Delivery Problems
We provide an estimate for expected delivery arrival based on our statistics and experience, but it is subject to several external circumstances outside our control, including postal service efficiency, customs clearance, and international transit routes, to name a few.
The majority of airmail parcels arrive in 5 to 15 business days, with the remainder taking 15 to 20 business days.
The inefficiency of other postal providers’ services is the main cause of delays.
Why deliveries may be delayed:
Packages transit via local to national postal service hubs before being processed for customs clearance at both the point of departure from our warehouse and the point of arrival in the country where you are receiving your item. Once it has been cleared for import, it travels via regional mail hubs before reaching you.
Each subsequent procedure affects the overall delivery time. Even if the majority of these operations go off without a hitch, a single supply chain failure will push the next one behind.
Australian Border Force delivery seizures:
Thanks to our rigorous packaging, it’s quite unlikely that your order will be seized at border customs control. We have been delivering steroids to customers in Australia, the United States, Canada, Britain and Europe, with a 99.9% success record since 2017.
In any case, we offer a no-cost replacement policy, which means we will replace your missing items for free or credit your account for future orders if necessary.
Please contact us by filling out the form on our Contact Us page or sending us an email if this happens. We may require a picture or scanned copy of the Customs & Excise seizure documentation from you so that our team can confirm whether the products were seized and then discuss which compensation option you would prefer.
Product replacement delays:
We understand that when you place an order with us, you want your products as soon as possible. If a prior order from us was confiscated by customs because it contained forbidden items, your address may be flagged.
As a result, delivering anabolic steroid goods to the same address frequently poses the danger of suspicion from customs control. This will prompt them to analyse all future foreign parcels brought to your address, whether they are from us or not, thus delaying all of your deliveries. If any of your items must be replaced, we will make every effort to minimise any disruption to you in the future.
Our staff may ask you to give a different receiving address than the one you first supplied to guarantee that the items arrive safely. They’ll either dispatch it from a different warehouse or break it down into separate, easier-to-manage packages.
Orders misplaced in the post
Please contact us via our Contact Us page with your Order ID number if you have not received your order for more than 20 days or have received notification that it has been seized by customs control.
We will replace your order at our expense as soon as we have verified that you have not received it.
What’s taking so long for my order to arrive?
Please check your account’s Order History to see how many business days have passed since you placed the order before contacting us about late delivery. If it has not arrived within the delivery times listed above, please let us know so that our team can look into the problem.
When it comes to customs inspections, how long do they take?
Customs clearance might take up to five days in most cases. Customs clearance in the country from which your order is exported, as well as customs in the destination country, are the main causes of delays.
Receiving Your Delivery
When receiving your delivery from Australia Post, a signature is required upon arrival to confirm that you have received your order. This aids us to counter false accusations of orders not being delivered.